(An email was sent out to our families from Irene St. Savard, Director of the ELC, on the one year anniversary of our closure due to the COVID pandemic. This is one parent’s response.)
Just wanted to say a huge THANK YOU right back to you and all the staff at TT and the ELC. I can’t even imagine how stressful that whole situation was for each staff member when all the uncertainty that stemmed from the pandemic was unraveling. You guys were absolutely on it though. You provided timely, honest communication and transparency throughout the whole process. You adapted to the changes and showed resilience, especially as things changed from day to day, or even hour to hour! You made changes in order to provide a safe environment for the kiddos and staff to return to, so that everyone could continue to thrive. We are so grateful for all that you and your staff have done, so thank YOU!
Just because…I wanted to write you to let you know that your staff are amazing!
[My child] used to go to a different daycare, so I have something to compare to.
The TT staff really seem to care about teaching the kids rather than just trying to control the chaos that invariably comes in a room full of kiddos. Everything I have seen shows there is a clear and consistent approach to communicating with the children as well. The gentle approach deals with discussing why actions are good or bad, rather than just trying to stop bad behaviour or redirecting.
I am also blown away by how much [my child] seems to be learning and by the multitude of activities they get involved in on a daily basis.“